Privacy Policy

What this policy covers

HVAC Revenue Gap is a product and service of Northwest Business Services LLC (“NWBS,” “we,” “us,” or “our”). NWBS owns and operates HVAC Revenue Gap and is the data controller for personal information handled through this website. This policy explains how we handle information submitted through this website, including the free HVAC Revenue Score assessment and paid service inquiries. It is intended to describe our current practices and is not legal advice.

Information you provide

When you request a free score or contact us, you may provide your name, business name, email address, website, service area, public business-profile link, service focus, competitors, and questions or priorities. We use this information to review the public-facing details you request us to consider, respond to your request, deliver the assessment, and follow up when you have given permission.

Please do not send customer records, account credentials, payment-card details, or other sensitive information through the assessment form. The free score is designed around public information, not private analytics or customer data.

Cookies and analytics

We use essential browser storage to remember your cookie preference and maintain basic site functionality. If you choose Accept in the cookie notice, we may use analytics cookies to understand site usage and improve the experience. If you choose Reject, we do not enable optional analytics through this site. You can clear browser storage to see the choice again.

Payments and secure checkout

Payments for paid services are completed through a secure checkout service. We do not collect or store your full payment-card number on this website. The checkout provider may process contact and transaction information under its own applicable notices and terms.

How we share and retain information

We use service providers needed to operate the website, deliver requested services, process checkout, and measure site use when you consent. We do not sell personal information. We retain submitted information for as long as reasonably needed to respond, provide the requested work, maintain records, or address disputes, unless a longer period is required by law.

Your choices

You may ask us to update or delete information you submitted by using the contact path below. We may need to retain limited information where necessary for legitimate business records, transaction history, fraud prevention, or legal obligations.

Related terms

The use of this website and the scope of our reviews are also governed by our Terms of Service.